ByteFlow AI Labs

Bengali · English · bKash · Nagad

WhatsApp chatbot for businesses in Bangladesh

ByteFlow AI Labs builds AI WhatsApp chatbots for Bangladeshi businesses. The chatbot answers customers in Bengali and English, books appointments or viewings, checks bKash and Nagad payment screenshots, and hands conversations over to your team with full context. It runs on your own server, so you own the workflows and the customer data.

Why WhatsApp

In Bangladesh, most customer enquiries from Facebook ads, Instagram and the website end up on WhatsApp. When staff answer every message by hand, replies are slow at night and on peak days, and leads go cold.

What it does

One chatbot, six jobs

  • Answers in Bengali and English

    Prices, availability, delivery, order status and opening hours, answered from your own FAQs and price lists.

  • Captures leads

    Collects name, phone and requirement, and saves them to your CRM or Google Sheet.

  • Books appointments and viewings

    Checks real availability in your calendar before confirming a slot.

  • Verifies payments

    Reads bKash, Nagad and bank-transfer screenshots and matches them against your orders.

  • Hands over to a person

    Anything uncertain, sensitive or high-value goes to your team with the full chat attached.

  • Alerts your team

    WhatsApp, Telegram or email notifications for new leads, so nobody misses an enquiry.

Who it is for

  • Real estate agencies
  • Clinics and diagnostic centres
  • Travel agencies
  • Coaching and education centres
  • E-commerce and Facebook shops
  • Local service businesses

Any business that gets the same WhatsApp questions all day.

Built and running

Built in Bangladesh, running live

Our own venture · Dhaka

Mustaraka Properties

A WhatsApp agent qualifies property enquiries, books viewings against real availability and hands over to an agent. New leads trigger instant WhatsApp and Telegram alerts.

Client project

Nova Digital Store

A 69-node n8n workflow verifies WhatsApp payment receipts with OCR and duplicate detection, replacing manual checking.

See the full case studies →

How a project works

From call to live chatbot

  1. 01

    Free 30-minute call

    We map your most common questions and where chats get stuck.

  2. 02

    Build

    We set up the knowledge base, booking or payment rules, and handover rules.

  3. 03

    Test

    We run it against your real customer questions in Bengali and English before launch.

  4. 04

    Launch and support

    Documentation, a recorded walkthrough and 30 days of post-launch support.

Questions

Common questions

Does the chatbot understand Bengali?

Yes. It replies in Bengali or English depending on the customer, and we test both with your real customer questions before launch.

Do I need the official WhatsApp Business API?

To automate a business number it must be connected through an API. We recommend the official WhatsApp Business API and help you apply and get message templates approved; Meta makes the final approval decision.

What does WhatsApp messaging cost?

Meta charges WhatsApp messaging fees directly, and the AI provider bills usage separately. We explain the expected running costs on the call before you commit.

Can it take bKash or Nagad payments?

It can send payment links and verify payment screenshots against your orders. It never moves money itself.

Will it replace my staff?

No. It handles the repetitive questions so your team can spend time on conversations that need a person.

Where does the chatbot run?

On your own server, built with self-hosted n8n, so you own the workflows and the customer data. There is no per-seat chatbot subscription to us.

Tell us your top WhatsApp questions. We'll show you what can be automated.

Free 30-minute call, no commitment. A person from our team follows up after you send the form.

Book a Free 30-Minute Call