Privacy Policy

ByteFlow AI Labs (“we”, “us”, or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

We collect personal information only when you actively provide it to us. Depending on how you contact us, this may include:

• Name— so we know who we're speaking with
• Phone number — for follow-up calls or messages
• Email address — if you choose to provide one
• Your message — the enquiry or question you submitted

We collect this information through three channels:

• Contact form — the enquiry form on our website
• Website chatbot — if you share your name and phone while chatting with our AI assistant

We also collect anonymous usage data (pages visited, time on site, referral source) via analytics tools. This data cannot be used to identify you personally.

We use your information solely to:

• Respond to your enquiry by phone or email
• Follow up with relevant information you requested
• Improve our website and service quality
• Comply with legal obligations

We do not sell your personal information. We do not send unsolicited marketing.

Third-party processors. To operate our business, your data may pass through the following services, each bound by their own privacy policies:

• Automation tools — we use workflow automation software (such as n8n) to route your enquiry to our team and log it in our CRM. These tools process your data on our behalf and do not use it for any other purpose.

We keep enquiry records — including name, phone, email, and message — for 24 months from the date of submission. After that period, records are deleted unless we are required by law to keep them longer or an ongoing business relationship exists.

Anonymous analytics data does not contain personal information and is retained according to the terms of the analytics provider.

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data — we will remove your records within 14 days of a verified request, subject to any legal obligations to retain them
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights — including requesting deletion — email us at hello@byteflowailabs.com with the subject line “Data Request”. Please include the name and contact details you used when submitting your enquiry so we can locate your record.

Our website may use cookies to enhance your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Please note that some features of our website may not function properly without cookies.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last updated” date. Your continued use of our website following any changes constitutes acceptance of the updated policy.

For questions or concerns about this Privacy Policy, please contact us at hello@byteflowailabs.com.